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Bridging the Gap: The Challenge of Finding Cybersecurity Allies in the Midst of Crisis

Cybersecurity preparedness and forensic understanding are both important, but when disaster strikes it's rapid, capable response and mitigation that's needed.

In an era dominated by technological advancements, our dependence on digital infrastructure has never been more pronounced. However, with this increased reliance comes an elevated risk of cybersecurity threats, which can range from malicious attacks to geopolitical tensions and natural disasters. The importance of cybersecurity companies during crises cannot be overstated, yet a persistent challenge remains—the difficulty in finding firms willing to actively engage and mitigate ongoing threats in real-time.

There’s always time to secure your digital assets—until there isn’t.© Rawpixelimages / Dreamstime

The Landscape of Crisis

Before delving into the specific challenges, it’s essential to understand the diverse nature of crises that may demand urgent cybersecurity intervention. For example, all of the following are increasingly commonplace today:

Cybersecurity Crises

  • Malicious cyber attacks targeting critical infrastructure, sensitive data, or disrupting essential services
  • Ransomware incidents crippling organizations and demanding immediate attention and resolution

Geopolitical Tensions

  • Nation-state cyber threats and attacks heightening during geopolitical crises
  • Escalating tensions leading to an increased risk of cyber warfare and espionage

Natural Disasters

  • Disruptions caused by natural disasters such as hurricanes, earthquakes, or floods
  • The vulnerability of digital infrastructure during and after these events

The Challenge of Finding Real-Time Solutions

In the face of these kinds of crises, organizations seek cybersecurity partners capable of providing immediate and effective solutions. While many cybersecurity companies aspire to provide real-time solutions during crises, several hesitancies often hinder the seamless collaboration between those in need and the cybersecurity firms capable of offering real-time assistance:

Risk Aversion

  • Many cybersecurity companies exhibit a degree of risk aversion, hesitating to engage in active crises due to the uncertainty and potential ramifications.
  • Fear of legal repercussions and damage to reputation often takes precedence over the immediate need for intervention.

Mobilization Time

  • Initial engagement often takes days or event weeks, with provider selection often ultimately a matter of who can talk first.
  • Mobilization times for cybersecurity services are often measured in weeks or months.

Overly Narrow Skill Sets

  • Serious crises are often multi-faceted, with needs stretching beyond the cyber stack.
  • Narrow provider skill sets can mean the need to engage multiple providers.

Resource Allocation

  • Cybersecurity firms may already be stretched thin, allocating resources to existing contracts and long-term projects.
  • Real-time crisis response requires a significant commitment of resources, both in terms of personnel and technology, which may strain the capabilities of some companies.

Lack of Incentives

  • The absence of tangible incentives for cybersecurity companies to actively engage during crises can be a significant deterrent.
  • The industry’s traditional project-based model may not align with the urgent and dynamic needs of crisis response.

Regulatory Challenges

  • Stringent regulations, particularly in the realm of data protection and privacy, can complicate the swift exchange of information and collaboration during a crisis.
  • Navigating legal frameworks becomes a time-consuming process, impeding the rapid response required.

Communication Breakdown

  • The lack of effective communication channels between organizations in crisis and potential cybersecurity allies can further exacerbate the problem.
  • Timely and accurate information exchange is crucial for devising and implementing effective countermeasures.


It is clear that it’s essential to recognize that specialized divisions within certain firms, like Plurilock’s Critical Services , prioritize rapid response and possess the expertise necessary to navigate crises effectively. Despite these hurdles, there is a growing recognition within the industry of the importance of timely intervention, driving efforts to overcome these barriers and bolster digital resilience during critical moments.

Companies like Plurilock will not leave you hanging when you’re at your most vulnerable.© Błażej Łyjak / Dreamstime

The Urgent Need for Action:

As the frequency and severity of cybersecurity incidents, geopolitical tensions, and natural disasters continue to rise, there is an urgent need for cybersecurity companies to recognize their pivotal role in crisis mitigation. The following strategies can help bridge the existing gap and encourage active participation:

Establishing Crisis Response Teams

  • Cybersecurity companies should proactively establish crisis response teams capable of rapid deployment and real-time collaboration.
  • These specialized teams should be well-trained, equipped, and ready to address a spectrum of crises, ensuring a swift and effective response.

Public-Private Partnerships

  • Governments and regulatory bodies should foster closer collaboration between the public and private sectors, encouraging cybersecurity firms to actively participate in crisis mitigation efforts.
  • Establishing frameworks that incentivize collaboration, such as tax breaks or liability protections, can encourage companies to engage during emergencies.

Creating Industry Standards

  • The cybersecurity industry should work collectively to establish standardized protocols for crisis response.
  • Clear guidelines on information sharing, legal considerations, and resource allocation can streamline the process, making it easier for companies to get involved without excessive bureaucracy.

Educating Stakeholders

  • Governments, organizations, and the general public should be educated about the critical role of cybersecurity during crises.
  • Raising awareness about the immediate threats and the potential consequences of delayed intervention can foster a collective sense of responsibility.

Incentive Structures

  • Introducing financial incentives, such as grants, subsidies, or government contracts, for cybersecurity companies actively engaged in crisis response can significantly boost participation.
  • Recognizing and rewarding firms for their contributions during emergencies can create a positive feedback loop.

Cybersecurity in Crisis: A Call to Action for a Resilient Future

As the world becomes increasingly interconnected, the need for immediate and effective cybersecurity responses to crises is paramount. Cybersecurity companies must recognize their responsibility in safeguarding digital infrastructure during emergencies and proactively address the challenges that hinder their active participation.

At Plurilock, our Critical Services division stands ready to assist companies in the midst of active crises, offering specialized expertise and rapid response capabilities. Together, by fostering collaboration, setting industry standards, and incentivizing engagement, we can forge a path toward a more resilient digital landscape, safeguarding our interconnected world for generations to come. ■

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